Rarely have I found an opportunity for improving productivity to be as successful as that provided by Mary O’Connor and her team. The most important and long lasting benefit has been the establishment of trust and cooperation between everyone on the team. Our team now has an uncanny awareness of their own level of accountability for impacting the team and the company in both positive and negative ways.
Mary is an excellent facilitator, always attentive to what each person is saying and ensuring that each person is heard. She is able to keep the group focused and move the agenda forward, not an easy task with our particular group. I would recommend Mary without question to any group or team that wants to be the most productive they can be. We would not be where we are today without her guidance. Thank you for being a wonderful facilitator. It was a great first step to forming a road map for at least the next three to five years.
Mary O’Connor is a true professional and expert in the field of organizational development. She displayed tremendous commitment to helping SFRD achieve our goals. Mary was able to gain the trust of staff and managers and create an environment where people openly shared their perspectives and worked together to identify ways to improve work practices and employee satisfaction. She was generous with her time and knowledge, repeatedly performing above and beyond expectations.
Mary facilitated our management team into taking on greater levels of accountability, bringing out the best of each member. She helped diffuse conflict by training staff in effective communication skills. Within 11 months, I was able to delegate 70% of my responsibilities to my management team, allowing me to start 3 new businesses. I would recommend Mary to work with any group of people in any organization that wants to enhance their performance and increase their results.
The breadth of Mary’s abilities is amazing! As a business owner, she has helped my business in the areas of marketing, staffing, financial management, and sales. We doubled our sales revenues and tripled our profit within the first 8 months of working together. Her honesty, directness, and commitment to what’s most important, is challenging in the best possible way. read more
“I have never been good at marketing myself, promoting my services or generating leads. But after one VIP Day, Mary unleashed my inner marketing machine. I went from thinking small – e.g., that I needed to make more calls and have more business lunches – to defining a niche market for myself and creating a comprehensive multi-year business plan that included pursuing bigger clients. My session was, literally, mind blowing! It’s opened up a whole new world for me. I now approach every interaction with a potential client as an opportunity to make an offer to which they can say ‘Yes!'”